Friday, February 24, 2012

Anthony is Awesome!

We received the following email from one of our customers earlier this week. And, as you can imagine, we love reading emails like this! Providing guests with excellent service is a huge part of the Molly Moon's experience we love creating. Three cheers for Anthony our ice cream scooper-extraordinaire! 



Hello,

My name is Crystal and I am a frequent customer of Molly Moons (my seem to be tighter fitting jeans can attest to that!). I have a daughter allergic to dairy and nuts. Last Thursday, I was relieved when my daughter sampled the honey rose sorbet and liked it because it was the only flavor that she could eat. I said something about it out loud and Anthony asked if she was allergic to dairy. He proceeded to get her a scoop of ice cream from the back with a new scooper to ensure that there wasn't any cross contamination. Anthony was so gracious about keeping my daughter safe! He informed me that this was a policy of Molly Moons and that I shouldn't feel bad about asking employees to do this in the future. He also reassured me that most items are nut free (not processed on the same machinery). I was so appreciative of his help and his overall kindness about my daughter's severe allergies. There are some businesses that can be rude about it and it was very refreshing to have someone so understanding help us out.

We also visited tonight and even with how busy it was at the time, Anthony kindly got my daughter some sorbet from the back.

I've thanked him a bunch when I was there, but please pass on my appreciation for his customer service.

Lastly, a huge thank you for having this policy to keep people with allergies safe.

Thank you very much,
Crystal

Wednesday, February 8, 2012

MS. MOON IS GOING TO WASHINGTON!

As many of you already know, Molly Moon Neitzel is no stranger to politics. She fronted the political nonprofit Music for America from 2003 to 2007, managed King County Executive Dow Constantine’s county council campaign in 2007 while writing her business plan for her first ice cream shop, and is an active member of the Main Street Alliance of Washington, a network of progressive small business owners.

This past Saturday, Ms. Moon along with other Seattle business owners, was invited to participate at the White House tomorrow in a closed press conversation on jobs, the economy, and opportunities in which the Administration and the Seattle Business Community can work better together.

Talk about a HUGE honor? Ms. Moon was thrilled and accepted the invitation immediately!

The specific purpose of Thursday’s forum is to solicit input and perspective from Seattle-area business and civic leaders on employment, the economy and job creation. Senior Administration officials will provide an overview of current efforts to spur economic growth and Administration priorities. The morning will cover a range of topics as they relate to the Seattle business community and the economy.

Ms. Moon believes one of the greatest joys of owning her own business is the ability to create nearly 20 jobs each time she opens a new ice cream shop. And, she couldn't be more anxious to hear the Administration’s thoughts on job creation, and specifically how they plan to continue to invest in our communities by keeping funding for jobs in education, first responders, and health care – all of which are critical positions that keep our local economy alive!

Ms. Moon also plans to stress to Administration officials the importance of health care tax credits and how these should be offered more to businesses like Molly Moon’s, which pays 100% of the health care premiums for their employees, including those who work part time!

We'll be hiring again in the spring! *wink, wink*

Since April 2011, the White House Business Council has held over 500 meetings with business and civic leaders in all 50 states, Washington DC and Puerto Rico. The purpose has been to receive feedback on what the Administration can be doing to support job creation, and to make local business leaders aware of the Administration programs and resources that can help their local economies grow and succeed.

Let's wish Ms. Moon the best of luck!

Monday, February 6, 2012

Feel Good About That Scoop!

Molly Moon's is proud to announce our latest addition to our always menu: Stumptown Coffee Ice Cream! We are now using certified organic and directly-traded Stumptown coffee beans to make our scrumptious coffee ice cream. Stumptown Coffee has long been a pioneer in fair and direct trade coffee bean programs and their commitment to establishing long-term relationships with coffee farmers all over the world is something we truly admire. We feel great about the thoughtful sourcing of Stumptown's beans and their support of small coffee growers worldwide.

And if that isn't enough to make you pop in for a scoop, we have also chosen to highlight a blend that is certified organic to boot! We have combined our sweet Washington State dairy with certified organic and directly traded Bolivian, Peruvian, and Indonesian coffee beans to bring you a frozen delight that both your taste buds and your foodie conscience can feel good about. Stumptown Coffee + Molly Moon's = a truly responsible treat!